How do I cancel a plan?

  1. Click <Profile> on ‘title bar’.
  2. Click <Change My Plan>.
  3. Click <Cancel My Plan>.
  4. Click <SaveChanges>.
Helpful Hint Users must select a new plan to log in again after deactivating a plan.

  • Notes will be added to the account regarding cancellations and attempted logins for administrative tracking purposes. 
  • Outstanding balances are billed for three (3) subsequent billing periods. 
  • Blocked logins indicate account flagged ('Approved?' = false) as deactivated.